Smart responses,
Informed Communities
Autonomous Civic Services Information System is a suite comprised of all-in-one mobile app , text and chat
based interaction medium for citizens with their local governments
that allows them to get general and service specific
public services information and answers to frequently asked questions in a seamless manner
MEDIUM
ACSIS Mobile App (Geo Location Aware)Text SMS
Facebook Messenger (Geo Location Aware)
SCOPE
DMV EnquiriesPermit Enquiries
Right of Way Enquiries
Parking Enquiries
INTEGRATIONS
Alexa Voice IntegrationSmart Assistant
Urban Directory Information
INTERACTION
On Demand AnalyticsCitizen Services FAQ
Other Municipal Systems Integration
Omni Channel Reporting
No matter where the citizen is, as long as the citizen has a mobile phone with minimum connectivity,
there is a way to interact with the least amount of effort
We provide white label ACSIS mobile app, a facebook ai agent and
SMS gateway integration along with the ability to integrate various line of business
and civic services infrastructure systems for handling tier 1 citizens queries
and reducing staff workload by massive 50% .
Single Point of Engagement
Integrate virtually all of your civic services with our platform and help citizens achieve majority of their queries for all services through a single interface thereby saving time and costs of having disparate enquiry systems
Step into A.I.
Handles most common TIER-1 service enquiries
Learns constantly with time and improves responses
Escalates to human agent smartly
Reduces staff workload exponentially
Explore all the features
We created ACSIS with all citizen services needs in mind.
That's why you will find on our platform all the features to help
you assist making your citizens feel connected and informed all the time
DMV Enquiries
Lets citizens interact for various DMV related enquiries like driving license rules, vehicle registration enquiries and much more
Parking Enquiries
Lets citizens interact for various parking related enquiries like available parking in a given area, timings and much more
Permit Enquiries
Lets citizen interact for various permit and licensing related enquiries and track status as well
Alexa Voice Integration
24x7x365 online service agent with zero downtime powered by Amazon's Echo and Alexa Voice Service
Smart Assistant
24x7x365 online smart assistant with zero downtime that guides citizens through all civic services enquiries
Urban Directory Information
Lets citizens interact for various general information like bus & train timetables, park timings, public office phone numbers and much more
Mass Alerts
Citizens can receive emergency notifications for natural disasters and other public safety alerts through all the mobile app, facebook messenger, SMS and an automated voice call
API Integration
We consult and allow our API to be able connect to various line of business applications like IBM Maximo, SCADA systems, ERP and many more
Seamless Updates
As a SaaS software, we never stop improving the platform. We roll out new features making immediately available to you
Learn about the platform with one of our specialist
Connect with us to know how you can transform your information services with PromptGov ACSIS
subject Schedule a Demo